The privacy and protection of Sweetest Things clients is of paramount importance.Sweetest Things will never divulge names of clients and do not share their details with other companies. Your details are kept strictly private and confidential, for our own records of customers contacting (us) sweetestthings.co.uk.
2 Stars, Celebrities , Media & Public Eye
For our clients in the puplic eye and there employees, private consultations are arranged and a private telephone number is issued , allowing un-restricted access to our head designer Jude. All clientsreceive our first- class service and our full attention and commitment.
Sweetest Things never disuss , disclose or make-comment on information regarding and/or surrounding celebrity clien list. From time to time pictures and information of public celebritty events we are involved in can be view on our website .We protect all our clients, be they in or out of the media spotlight. All media enquiries should be made to email@example.com or you can discuss our requirements with one of our experienced members of staff in the strictest of confidence on 01236 736338.
4 Copyright and Trademark Notices
All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Sweetestthings.co.uk or its content suppliers and protected by United Kingdom and International Copyright laws.
5 Please Note
We have taken every effort to design our Web site to be useful, informative, helpful, honest and fun. Hopefully we''ve accomplished that - and would ask that you let us know if you''d like to see improvements or changes that would make it even easier for you to find the information and products you need and want.
All we ask is that you agree to abide by the following Terms and Conditions. Take a few minutes to look them over because by using our site you automatically agree to them. Naturally, if you don''t agree, please do not use the site. We reserve the right to make any modifications that we deem necessary at any time. Please continue to check these terms to see what those changes may be! Your continued use of the Sweetestthings.co.uk web site means that you accept those changes.
In no event (except for death and personal injury arising from our negligence) shall we be liable for any loss or damage whatsoever arising directly or indirectly from or in any way connected with the Site or your use of or reliance upon the Content or any information you obtain by means of the Site whether based on contract, tort, negligence, statutory duty or otherwise, even if we or any of our suppliers has been advised of the possibility of such loss or damage.
Your statutory rights in relation to any goods or services purchased through the Site are not affected.
7 Links To Other Sites
We sometimes provide referrals to and links to other World Wide Web sites & sites we affiliate to from our site. Such a link or affiliated site should not be seen as an endorsement, approval or agreement with any information or resources offered at sites you can access through our site. If in doubt, always check the Uniform Resource Locator (URL) address provided in your WWW browser to see if you are still in a Sweetest things.co.uk-operated site or have moved to another site. Sweetest things.co.uk is not responsible for the content or practices of third party sites that may be linked to our site. When Sweetest things.co.uk provides links or references to other Web sites, no inference or assumption should be made and no representation should be inferred that Sweetestthings.co.uk is connected with, operates or controls these Web sites. Any approved link must not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship or support of any Sweetest things.co.uk site or endorsement, sponsorship or support of Sweetestthings.co.uk, including its respective employees, agents.
8 Product Descriptions
Sweetest things.co.uk attempt to be as accurate as possible. However, Sweetestthings.co.uk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current or error-free. If a product offered by Sweetestthings.co.uk is not as described, your sole remedy is to return it in an unused condition and in original packaging. This does not apply to Hand Made To Order Cakes.
9 Design of Cake Different.
When placing an order , you are ordering an individal hand made cake, therefore there may be diffrences in the cake you order from the similar style of cake displayed on our website and leaflets. As each cake is individual for each customer, so their cake ordered is individual to them.
Payment can be made by cheque, cash, credit/debit, Bank Transfer(BAC). Cheques should be made payable to (Call For Details ) however the goods cannot be dispatched until the cheque has been cleared. If you wish to pay by cheque.
You may also order by telephone from 08:00am to 11:00pm GMT Seven Days A Week, by calling 01236 736338(UK only) and +44 1236 736338 for International callers. Please make sure you have the product codes available and the exact quantities, along with your shipping address and payment details to hand.
By placing your order by telephone, email, or in person you agree that you have read, understand and fully agree to these terms and conditions. By completing and submitting an electronic order form, email, or in person, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract."
11 Deposit./Payment In Full.
All items ordered including any cakes & late orders will require Payment In Full Which Is Non refundable at time of ordering. Wedding cakes and Wedding items & Large orders must be paid in full by cleared funds 14 Days prior to the date of collection or delivery.
12 Late Orders :- Which is 14 Days prior to the date of Collection or Delivery will require to be paid in full at time of ordering.
13 Our Returns and Refund Policy.
Sweetestthings.co.uk pride ourselves on offering high quality products and first class customer service. When you receive your purchase, we want you to be 100% satisfied and nothing less! Therefore, we offer a 100% money-back guarantee on all of our products except edible items, personalised products, petals/rose buds, ready made orders and samples. Please note that edible items, cakes , personalised products, petals/rose buds, ready made orders and samples are non-returnable and exchanges or refunds will not be authorised on these types of items. If the wrong cake was received i.e. A Football Pitch Cake instead of Football, the cake was damaged before leaving Sweetest Things or names misspelled beyond cosmetic repair, NOT FOR ARTISTIC INTERPRETATION for how you the customer thought the end product should look i.e. colour, shades or size if not specified when ordering, or How You the customer thought the cake should taste. If for any reason you are not completely satisfied with your cake,at the point of collection or delivery, please let us know at the point of collection or delivery.We will at our discretion do our best to rectify the cake; there may be an addional charge for this. If sweetest things do offer any refund it will be in the form of a credit amount with us and the terms and credit amount will be at our discretion, the person receiving the cake ordered at the point of collection or delivery will need to sign a disclaimer form in two places, If the person signing is not the person that placed the cake order,then they are signing on behalf of the person that placed the order.
14 Cake Storage and Transporting .
Do not put Cake in the Fridge. It will affect the Quality of the cake. It will dry out the cake. It can make artwork bleed any fillings run, images bleed, STORE IN COOL DRY PLACE.
Do not keep the cake in warm conditions. If the cake gets to hot this will also affect the Quality of the cake.
15 Freshness of Cake
All our cakes are made fresh to order we do not buy in cakes nor do we use cake mix.
16 Cusumption of Cake
All our cakes once iced to the cake board and kept in the correct condition will stay in good condition for a minimum of a week.
17 Items on Cake Which Are Not Edible.
Please note that there maybe items on your cake which are not edible, these must be removed for your safety and that of your guests before cutting the cake and eating it. If you are not cutting the cake yourself, please pass this information on to the person concerned.
18 Food & Nut Allergy Warning.
Nuts:- Please note our cakes are made in an enviroment where nuts and nut produces are used.
Dairy Produces: - Please note our cakes are made in an enviroment where milk, eggs, & dairy produces are used.
Gluten or Wheat Produces: - Please note our cakes are made in an enviroment where gluten and wheat produces are used.
19 Food Specialty Cakes There will be differences taste texture compared standard Celebration cakes.
20 Order Cancellations.
As Your order is a personlised handmade cake/cakes made to order. We will not accept cancellations on personalised items or ready made orders, this also includes any other items ordered. So Once a cake order is placed then unfortunatlly the order can not be canceled.All payments Are Non Refundable.
21 Our Contact Details Postal Address
Email Address:-firstname.lastname@example.org Web Address:-http/www.sweetestthings.co.uk Mailing Address:- And Cake Collection Address:- Call For Details. Phone Numbers: -01236 736338(UK only)/+44 1236 736338 for International callers, 07703 488 403 (UK only) 01236 736338(UK only).If you use our site from locations outside of the UK, you are responsible for compliance with any applicable local laws.
22 Products on Sale.
All products purchased with a sale price are non-returnable, and exchanges or refunds will not be authorised on these products.
23 Revisions to these Terms and Conditions.
We reserve the right to change these terms and conditions at anytime. By continuing to use the Site following any such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the Site.
24 Jurisdiction and Other Points to Consider.
If you use our site from locations outside of the UK, you are responsible for compliance with any applicable local laws.
To the extent you have in any manner violated or threatened to violate Sweetestthings.co.uk and/or its affiliates'' intellectual property rights, Sweetestthings.co.uk.com and/or its affiliates may seek injunctive or other appropriate relief in any court in the UK, and you consent to exclusive jurisdiction and venue in such courts.
Any other disputes will be resolved as follows:
If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Glasgow, UK. Any costs and fees other than solicitor fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we a